Privacy Policy — Your information is safe with us

01 Introduction & Scope

Bpk48 (https://bpk48.org) is a trusted online gaming platform. We place the highest importance on our users' privacy. This Privacy Policy explains what information bpk48 collects about you, how it is used, and the steps we take to keep your data safe.

This policy applies to the bpk48 website, mobile app, and all related services. By using our platform, you are considered to have agreed to this Privacy Policy.

02 What Information We Collect

Bpk48 only collects the information needed to provide you with the best possible service. We never collect data unnecessarily. The three categories of data we collect are described below.

Personal Information (at Registration):

• Full Name & Date of Birth
• Email Address & Mobile Number
• Residential Address & Postal Code
• National ID / Passport Number (for KYC verification)

Financial Information (at the time of transaction):

• Mobile Banking Number (Mobile Banking, Nagad, Rocket)
• Transaction History & Amounts
• Deposit & Withdrawal Records

Automatically Collected Information:

• IP Address & Device Type
• Browser Version & Operating System
• Time spent on the platform and pages visited
• Cookies & Session Data

03 How Your Data Is Used

Bpk48 uses your information only for specific, transparent purposes. We never sell your data to third parties for commercial gain.

• For account creation, management, and verification.
• To successfully process deposit and withdrawal transactions.
• To personalize your gaming experience and deliver relevant offers.
• To detect suspicious activity and prevent fraud.
• To promote responsible gaming and monitor patterns of excessive play.
• To improve the quality of our customer service and support.
• To fulfill legal obligations and meet regulatory requirements.
• To send you important updates via email or notification.

04 Who Your Data Is Shared With

Your information is not normally shared with anyone. However, limited sharing may occur in certain specific circumstances:

• Payment Providers: Information is shared with payment processors such as Mobile Banking, Nagad, and Rocket to complete transactions.
• Legal Authorities: Data may be disclosed in compliance with legal obligations arising from court orders or government investigations.
• Technology Partners: Limited encrypted data is shared with the servers and technology providers used to operate the platform.
• Anti-Fraud System: Limited data may be shared with specialist verification providers to prevent fraud and money laundering.

05 Cookies & Tracking Technologies

Bpk48 uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

You can disable cookies at any time through your browser settings. However, doing so may affect the functionality of certain features on the platform.

06 Security Measures

Bpk48 uses industry-standard technology to protect your data. Our multi-layered security framework ensures your information receives the highest level of protection.

• SSL/TLS Encryption: All data exchanged between your browser and our servers is secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An added layer of security when logging into your account.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and intrusion prevention systems.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.

07 How Long Data Is Retained

Bpk48 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: Retained for as long as the account is active. After closure, kept for up to 5 years for legal compliance.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial regulatory requirements.
• Gaming History: Retained for up to 3 years after account closure.
• Cookies & Session Data: Deleted at the end of the session or within 90 days, whichever comes first.
• Support Conversations: Retained for up to 1 year after resolution.

Once the specified retention period expires, data is permanently deleted or anonymised in a way that makes it impossible to identify you.

08 Your Rights Regarding Your Data

Every bpk48 user holds the following rights regarding their personal data. These rights are recognized under international data protection law:

To exercise any of the rights listed above [email protected]-. We will respond to your request within 30 days.

09 Protection of Minors' Data

Bpk48 strictly prohibits anyone under the age of 18 from using the platform. We never intentionally collect information from minors.

• Age is verified at registration, and anyone under 18 is prevented from creating an account.
• If we become aware that any personal data from a minor has been collected unintentionally, it will be deleted immediately.
• If parents become aware of their child having an account, they may contact us at [email protected].

10 Privacy Policy Updates

Bpk48 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified at your registered email address whenever significant changes are made.
• A notice will be posted on the platform before any major changes come into effect.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We recommend visiting this page periodically to stay up to date with the latest policy.

11 Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our dedicated privacy team will respond to your message promptly.

• Email: [email protected]
• Response Time: Typically within 24–48 hours
• Operating Hours: 7 days a week, 24 hours a day